Shipping policy

Last updated: September 24, 2026

This Shipping Policy applies to orders placed at norelique.com, operated by Daily Goods LLC under the trading name NORELIQUE.

1. Shipping destinations

We currently deliver to eligible addresses within the United States. Available shipping methods and address eligibility are shown at checkout. International delivery outside the United States is not currently offered.

2. Processing and delivery time

Our standard estimated delivery time is within 5 business days after we receive your completed order. This is the total estimated time for both order processing and shipping transit; processing days are not added on top of the five business days.

A completed order includes your payment authorization and the information needed to fulfill it, including a complete delivery address. Business days are Monday through Friday, excluding U.S. public holidays. Counting begins on the next business day after we receive the completed order. Orders received on weekends or holidays begin processing on the next business day.

Any product-specific or destination-specific delivery exception will be disclosed before you place your order. Delivery dates are estimates and may be affected by severe weather, carrier disruptions, or other unexpected circumstances. If we learn that your order will be delayed, we will let you know and help you with the available options.

3. Shipping charges

Available shipping options and any applicable shipping charges are displayed at checkout before you complete payment. The amount shown for your selected shipping method is the shipping charge for your order.

If a free-shipping offer is available, its eligibility conditions will be displayed with the offer and reflected at checkout. We will not add a new shipping charge after purchase without your agreement.

4. Order confirmation and tracking

We send an order confirmation to the email address provided at checkout. When your order is shipped, we provide shipment information and a tracking link where tracking is available. A carrier may take time to display its first tracking update.

If you have not received an update or your order has not arrived within the expected delivery time, email support@worknexas.com with your order number so we can check its status.

5. Delivery addresses and order changes

Please check your recipient name, street address, apartment or unit number, city, state, ZIP code, and contact details before placing your order.

If you need to correct an address or request cancellation, contact us as soon as possible. We will check whether the change can still be made. Once an order has shipped, an address change, interception, or cancellation may no longer be possible. Cancellation requests are handled under our Return and Refund Policy and applicable law.

If a parcel is returned because of an incomplete or incorrect address, refusal, or unsuccessful delivery, contact us to arrange the next steps. We will explain any proposed reshipping charge before asking you to agree to it. Customers will not be charged to correct an address or shipping error caused by us.

6. Delayed or unshipped orders

If we cannot ship within the stated timeframe, we will notify you, provide a revised shipment date where available, and give you the option to agree to the delay or cancel the unshipped items for a prompt refund. If we cannot fulfill the order or do not obtain any consent required to delay it, we will cancel the affected unshipped items and refund the applicable amount, including shipping charges where required by law.

If an order has already shipped and appears delayed, we will help investigate with the carrier and explain the next steps. This does not limit any cancellation, refund, or other remedy available under applicable law.

7. Missing, damaged, or incorrect deliveries

Please check your parcel when it arrives. If an item is damaged, incorrect, missing, or marked delivered but cannot be located, contact us promptly with your order number and a description of the issue. For parcels marked delivered, checking the delivery location, household members, and building reception can help locate the package.

Where relevant and available, keep the packaging and share clear, original photographs of the parcel and item to help us investigate. If photographs are unavailable, contact us so we can discuss other information that may help.

We will review the issue and assist with an appropriate resolution under our Return and Refund Policy and applicable consumer law. A carrier investigation does not remove any rights you have against us under applicable law.

8. Returns and refunds

Return eligibility, the 30-day return-request window, and refund procedures are explained in our Return and Refund Policy. Please contact us before sending a return so we can provide the correct instructions and return address.

The business contact address below is not automatically a return address. Nothing in this Shipping Policy limits consumer rights that cannot legally be excluded.

9. Contact us

Trading name: NORELIQUE
Legal business name: Daily Goods LLC
Business contact address: 314 Deare St, New Iberia, LA 70560, United States
Email: support@worknexas.com
Phone: +1 (505) 528-3849
WhatsApp: Chat with us on WhatsApp
Website: norelique.com