Product information
Descriptions and images help you understand a product. Screen settings may affect how colours appear, and manufacturers may update packaging. Such differences do not excuse a wrong item or a product materially different from its description. Contact us about an error or discrepancy so it can be reviewed.
Safe use
Follow the instructions, ingredients, warnings and storage guidance on the actual product packaging. Individual experiences may vary. General store content is not personalised medical advice or a promise of a particular result.
Brand references
Third-party brand names, trademarks and product names belong to their respective owners. Their appearance identifies the products listed and does not, by itself, imply an endorsement, partnership or authorised-dealer relationship.
Honest return and refund claims
Return and refund requests must relate to genuine product issues and truthful information. AI-generated or fabricated images, videos, documents or other misleading evidence are not accepted. We may ask for original evidence or clarification before deciding a claim. Please read our 30-day returns and refunds policy for the complete process.
External services
Links to WhatsApp and other external services are provided for convenience. Those services have their own terms and privacy practices.
Consumer rights
Nothing in this disclaimer excludes mandatory consumer rights or liability that cannot lawfully be excluded.